Information We Collect

To provide you with exceptional service, we may collect the following types of information:

a. Personal Identifiable Information (PII):

This refers to information that can directly identify you, such as:

• Full name
• Email address
• Phone number
• Business name and website URL
• Billing and payment details (as required)

b) Non-Personal Data:

This refers to aggregated, anonymized, or otherwise non-identifiable information:

• Browser type and version
• IP address and device information
• Geographic location (general)
• Referrals, session duration, and pages visited

c) Cookies and Tracking Data:

We use cookies, pixels, and other tracking technologies to enhance user experience, analyze site performance, and deliver tailored advertisements.

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How We Use Your Data

We use the data collected for purposes such as:

• Service Delivery: To provide and manage the services you have requested.
• Communication: To respond to inquiries and provide support efficiently.
• Marketing and Remarketing: To inform you about new services, updates, and promotions.
• Optimization: To analyze trends, user behavior, and site performance for continuous improvement.
• Compliance: To comply with legal obligations or respond to lawful requests.

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Sharing Your Data

Emerge Digital Group does not sell or rent your personal information. However, in the following circumstances, we may share your data:

• Service Providers: Trusted third-party vendors for payment processing, email campaigns, analytics, and IT services.
• Legal Compliance: To meet legal obligations, such as responding to subpoenas or protecting our legal rights.
• Business Transactions: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the new entity.

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Data Security

We implement rigorous technical and organizational measures to ensure your information is secure. These include:

• Encrypted storage and transfer protocols (SSL/TLS)
• Firewalls and intrusion detection systems
• Access controls limiting data to authorized personnel only

While we strive to protect your data, no method of electronic transmission or storage is entirely secure, and we cannot guarantee absolute security.

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Your Rights and Choices

You may have rights under applicable privacy laws, including:

• Access and Rectification: The right to access or correct inaccurate information.
• Data Portability: Request a copy of your personal information in a portable format.
• Erasure: Request the deletion of personal data where legally permissible.
• Marketing Preferences: Opt-out of direct marketing communications at any time.

To exercise these rights, contact us at info@emergedigitalgroup.com

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Data Retention Policy

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Non-identifiable data may be retained indefinitely for analytical purposes.

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Cookies and Tracking Technologies

Our website uses cookies to:

• Enhance user experience
• Monitor and analyze website traffic
• Deliver personalized advertisements

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International Data Transfers

If you are accessing our website from outside Canada, your data may be processed in jurisdictions with different data protection laws. By using our services, you consent to such data transfers.

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Children’s Privacy

Emerge Digital Group’s services are not intended for individuals under 18 years of age. We do not knowingly collect information from children. If you believe a child has provided personal data, please contact us immediately.

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Updates to This Policy

We reserve the right to modify this Privacy Policy to reflect updates to our practices or regulatory requirements. Any changes will be posted on this page with a revised "Effective Date." We encourage you to review this page periodically.